New Zealand
The family business advantage: Nurturing legacy and success
28 September 2023 | Minutes to read: 3

The family business advantage: Nurturing legacy and success

By Chris Leahy

In a world of conglomerates and global enterprises, family businesses stand out as a testament to the enduring power of values, commitment, and a shared vision. While they may not always dominate headlines, family businesses are the unsung heroes of the economy. They bring a unique advantage—a blend of tradition and innovation that propels them to thrive across generations. In this article, we’ll explore the distinctive traits that make family businesses so resilient and why they often hold the edge in the entrepreneurial landscape.

1. Long-Term Vision

One of the hallmarks of family businesses is their ability to think beyond the immediate horizon. They’re not driven solely by quarterly profits or stock prices but by a long-term vision that spans decades, if not centuries. This perspective allows them to make strategic decisions that prioritise sustainability and legacy over short-term gains.

In many family businesses, founders imbue the company with their values and vision, which are passed down through generations. This enduring commitment to a purpose beyond profit sets family businesses apart, fostering a culture of perseverance, resilience, and innovation.

2. Strong Values and Identity

Family businesses are often deeply rooted in their communities and cultures. These businesses are driven by values that transcend mere profit-seeking. These values guide decision-making, inform business practices, and contribute to their reputation for integrity and trustworthiness.
This strong sense of identity and commitment to values not only attracts loyal customers but also motivates employees who align with the company’s mission. It creates a unique bond among stakeholders, enhancing the business’s resilience in the face of challenges.

3. Personalised Service and Relationships

In family businesses, relationships are paramount. They prioritise personalised service, going the extra mile to understand their customers’ needs and preferences. This personalised approach fosters long-lasting customer loyalty, setting family businesses apart in an era of mass production and automation.

Moreover, these businesses often build enduring relationships with suppliers and partners, relying on trust and mutual respect. This network of trust can be a valuable asset in times of crisis or when seeking new opportunities.

4. Adaptability and Innovation

Contrary to the stereotype that family businesses are resistant to change, many thrive by embracing innovation. They often blend tradition with modernity, drawing on their deep industry knowledge to adapt to evolving market dynamics.

The advantage of being family-led is that decisions can be made swiftly and with a focus on the company’s long-term interests. This agility enables family businesses to pivot, diversify, and explore new avenues while maintaining their core values.

5. Resilience Through Generations

The ability to navigate generational transitions is a testament to the family business advantage. Successful transitions involve careful planning, clear communication, and a commitment to the business’s continuity. When executed effectively, these transitions ensure the preservation of the family’s legacy and the sustained growth of the business.

Unlike publicly traded companies, where leadership changes can be frequent and tumultuous, family businesses often demonstrate stability and a sense of purpose across generations.

6. Community Engagement

Family businesses are deeply embedded in their local communities. They contribute not only through job creation and economic growth but also through philanthropic efforts and community involvement. This strong connection to the community fosters goodwill, making family businesses integral pillars of the places they call home.

The family business advantage is built on a foundation of values, longevity, and a commitment to the future. While these businesses may not always dominate headlines, they play a crucial role in driving economic growth and preserving traditions. Their unique blend of long-term vision, strong values, personalised service, adaptability, resilience, and community engagement positions them as forces for good in a rapidly changing world.

In our next exploration of family businesses, we’ll delve into the importance of governance in preserving harmony and sustainability across generations. Stay tuned for more insights into the fascinating world of family businesses and their enduring legacy of success.

Please read our other articles in the series:

Article 1: Governance in family businesses: its critical role in nurturing success

Article 3: Building strong foundations: the pillars of governance in family businesses

Article 4: Bridging bonds: conflict resolution and mediation in family businesses

Article 5: Passing the torch: navigating the generational shift in family businesses

The family business advantage: Nurturing legacy and success

Chris Leahy

Chris is a Partner in our Business Advisory Division with over 16 years experience within the accounting and finance industry working with business owners. Chris has a unique blend of commercial and professional experience seeing him lead the financial functions of privately owned international companies across five continents as CFO and Statutory Partner.

Read more >
Related Insights
  • Back to Insights
  • The family business advantage: Nurturing legacy and success
  • 3 min read