William Buck has been recognised for outstanding client service, receiving ClearlyRated’s 2026 Best of Accounting Award for service excellence.
The annual award highlights accounting firms that consistently deliver exceptional client experiences, with winners selected solely based on independently validated client feedback.
Greg Travers, Chair of the William Buck Group, said the recognition reflects the firm’s strong commitment to delivering high‑quality advice and service across the mid‑market.
“We’re pleased to receive this recognition, which reflects the strength of the relationships we’ve built with our clients,” said Mr Travers.
“Their feedback reinforces the trust they place in our people and the work we do to support businesses, families and investors across Australia and New Zealand. While it’s encouraging to be acknowledged, our focus remains on continually improving the experience we deliver and helping our clients succeed.”
In the 2025 survey period, clients of Best of Accounting winners were 70% more likely to be satisfied with their service provider as compared with clients engaging other firms. William Buck achieved a Net Promoter Score of 71.3, more than 1.8 times the industry average of 39.
“Personalised service along with depth of expertise are the key differentiators our clients say they receive from our advisors”, said Mr Travers. “Specialising in the mid-market, we aim to provide the highest standard of technical advice while acting as genuine long term partners for our clients – the perfect mix of big-firm expertise and small-firm personal service.”
The Best of Accounting program provides objective benchmarks for service quality across the industry, helping clients identify firms that demonstrate a clear commitment to delivering exceptional client experiences.
