William Buck is committed to upholding our professional and regulatory obligations.
Under s45 of the Tax Agent Services (Code of Professional Conduct) Determination 2024, registered tax practitioners are required to advise all current and prospective clients of the following matters.
Public register of tax practitioners
The Tax Practitioners Board (TPB) maintains a searchable register of tax practitioners, being registered tax agents and BAS agents. The register also includes details of any past breaches of the Code of Professional Conduct and sanctions imposed that are on the public record. The TPB website also includes guidance on how to use the register.
Making a Complaint
Our Complaints Policy provides information on how clients can make a complaint about our services. Where a complaint relates to the provision of tax agent services clients may also choose to notify the TPB on the TPB’s
Rights, Responsibilities and Obligations
As tax practitioners, we must comply with the Tax Agent Services Act 2009 (TASA), including the Code of Professional Conduct, along with other legislative and professional standard obligations.
Our clients also have obligations to comply with taxation laws. These include, but are not limited to, making all relevant information available on a timely basis, being truthful with information provided, advising of any relevant changes, keeping complete records and being co-operative with requests and meeting due dates.
Further information about tax practitioner and client obligations is available on the TPB website in a fact sheet: ‘Information for Clients’.
Events affecting William Buck tax practitioners
Tax practitioners are required to disclose and provide details of any of the events prescribed under s45(1)(d) of the Tax Agent Services (Code of Professional Conduct) Determination 2024 that have occurred involving the practitioner since 1 July 2022. As at 1 January 2025, we are not aware of any such matters relevant to William Buck. If a prescribed event occurs after 1 January 2025, we are required to disclose the matter within 30 days of the event.
Tax practitioners are required to disclose any conditions limiting the scope of tax agent services that can be provided. You can search the TPB register for details of any conditions imposed on an entity’s (including individuals) tax practitioner registration.